Precision Potentiometers for Secure Applications

Cooka Technology Terms and Conditions

Effective Date: June 12, 2025

Cooka (Zhongshan) Technology Co., Ltd., located at Room 502, 306, Building 2, No. 39 KeJiDong Road, Torch Zone, Zhongshan, Guangdong, China 528437, owns and operates www.cooka.co.uk and cookagroup.com under the same registered banner and serves as the data controller for your personal information. This Privacy Policy outlines how we collect, process, and safeguard your data when using our websites, ensuring compliance with China’s Personal Information Protection Law (PIPL), Cybersecurity Law (CSL), and international data protection standards. As a leader in microelectronics innovation with a 4,700m² ISO-9001-certified facility in Zhongshan, serving aerospace, robotics, automotive, and other industries, we prioritize data security, transparency, and excellence. Please review this policy before using our sites.

Information We Collect

We collect:

• Device Information: Automatically gathered data (e.g., IP address, browser type, time zone, cookies) to optimize site performance, analyze trends, and enhance user experience.

• Personal Information: Data you provide (e.g., name, email, company, phone, address) via forms, inquiries, newsletter signups, or orders to process requests, contracts, or sample shipments.

• Usage Data: Pages viewed, products explored (e.g., potentiometers, sensors), referral sources, and interaction patterns to improve site functionality and targeted marketing.

• Payment Information: Limited data (e.g., billing details) for order processing, securely managed via trusted, PIPL-compliant payment gateways.

• Under PIPL, we collect only essential data for our Zhongshan operations and global B2B services, ensuring minimal and purpose-driven processing.

Why We Process Your Data

We process data to:

• Operate and maintain www.cooka.co.uk and cookagroup.com, ensuring seamless access to our innovative solutions.

• Fulfill inquiries, quotes, samples, or contracts (e.g., for engineers, distributors, or international clients).

• Deliver newsletters or updates with your explicit consent, tailored to your industry interests.

• Analyze anonymized usage for statistical insights, enhancing our Zhongshan-based R&D and service offerings.

• Ensure security, detect misuse, and comply with PIPL, CSL, and international obligations.

• Support logistics and global delivery, leveraging the Shenzhen-Zhongshan Link for efficiency.

• Processing aligns with PIPL’s lawful grounds (e.g., consent, contract necessity), with clear user notification and consent mechanisms.

Your Rights

• Under PIPL and applicable laws, you have the right to:

• Be informed about data collection and processing practices.

• Access your personal data held by Cooka.

• Correct inaccurate or incomplete data.

• Request deletion of your data (subject to legal retention periods).

• Restrict or object to processing for specific purposes.

• Request data portability to other services.

• Withdraw consent at any time, affecting future processing.

• Lodge complaints with China’s cybersecurity authorities.

To exercise these rights, contact us at cookagroup@gmail.com or +86 13823943322. We aim to respond within 30 days, ensuring compliance with Chinese and international regulations. Global clients, including those in North America, Europe, and beyond, benefit from these protections.

Data Sharing and Transfers

We may share data with:

• Service Providers: Trusted partners (e.g., hosting, analytics, payment processors) under PIPL-compliant data processing agreements.

• Logistics Partners: To fulfill orders, optimized by the Shenzhen-Zhongshan Link’s advanced infrastructure.

• Legal Authorities: If required by Chinese law (e.g., PIPL, CSL) or to protect our rights, safety, or prevent fraud.

• Data may transfer internationally (e.g., to North America or Europe for client support) with PIPL safeguards, including user consent, encryption, and secure data transfer protocols. We do not sell or misuse your data, adhering to ISO-27001-aligned security standards.

Cookies and Tracking

We use:

• Essential Cookies: For site functionality (e.g., navigation, form submissions, order tracking).

• Analytics Cookies: Optional (with consent) to monitor anonymized usage trends, supporting our R&D and marketing strategies.

• Manage preferences via our cookie banner, as mandated by PIPL. Disabling cookies may limit some features. Device data is anonymized to protect your privacy.

Security

Our 4,700m² Zhongshan facility employs robust security measures, including encrypted servers, restricted access controls, advanced firewalls, and regular security audits, aligned with ISO-27001 and CSL standards. While no online system is entirely immune, we minimize risks of unauthorized access, use, or breaches, safeguarding your data with cutting-edge technology.

Third-Party Links

Our websites may link to third-party sites (e.g., industry partners, logistics, or payment platforms). We are not responsible for their privacy practices. Review their policies before sharing data, as Cooka cannot oversee external compliance, prioritizing your safety under PIPL.

Legal Disclosure

We may disclose data to comply with Chinese laws (e.g., PIPL, CSL), respond to legal requests (e.g., subpoenas), protect our rights, ensure safety, investigate fraud, or fulfill government obligations. Disclosures are limited, transparent, and aligned with legal requirements to maintain your trust.

Data Retention

We retain personal data only as long as necessary for the outlined purposes (e.g., contract fulfillment, legal compliance, or service improvement). Under PIPL, data is securely deleted or anonymized when obsolete, unless required by Chinese law (e.g., tax or audit records for up to 10 years).

Children’s Data

Our websites target professionals and are not intended for individuals under 16. We do not knowingly collect children’s data, adhering to PIPL’s strict protections for minors. Contact us if you suspect such data was collected unintentionally.

Contact Us

For questions, rights requests, or concerns, reach out to:

Email: cookagroup@gmail.com

Phone: +86 13823943322

Address: Room 502, 306, Building 2, No. 39 KeJiDong Road, Torch Zone, Zhongshan, Guangdong, China 528437

Chinese Address: 地址：中国广东省中山市火炬区科技东路 39 号 2 号楼 306 室 528437

We respond promptly, reflecting Cooka’s dedication to innovation, integrity, and client support.

Updates

This policy may be revised to reflect legal, operational, or technological changes, such as new PIPL guidelines or expanded Zhongshan facility capabilities. Updates will be posted on www.cooka.co.uk and cookagroup.com, with notice via email or site banners. Continued use after updates signifies acceptance. Last updated: July 12, 2025.