Precision Potentiometers for Secure Applications

Cooka (Zhongshan) Technology Co., Ltd., located at Room 502, 306, Building 2, No. 39 KeJiDong Road, Torch Zone, Zhongshan, Guangdong, China 528437, owns www.cooka.co.uk and cookagroup.com under the same registered banner and acts as the data controller for your personal information. This Privacy Policy outlines how we collect, process, and protect your data when using our websites, ensuring compliance with China’s Personal Information Protection Law (PIPL), Cybersecurity Law (CSL), and international standards. As a microelectronics innovator operating a 4,700m² ISO-9001-certified facility, serving aerospace, robotics, and automotive industries, we prioritize data security and transparency. Please review this policy before using our sites.

1. Information We Collect
We collect:

• Device Information: Automatically gathered data (e.g., IP address, browser type, time zone, cookies) to optimize site performance, analyze trends, and enhance user experience.

• Personal Information: Data you provide (e.g., name, email, company, phone, address) via forms, inquiries, newsletter signups, or orders to process requests or contracts.

• Usage Data: Pages viewed, products explored, referral sources, and interaction patterns to improve site functionality and marketing.

• Payment Information: Limited data (e.g., billing details) for order processing, securely handled via trusted payment gateways.
  Under PIPL, we collect only necessary data for our Zhongshan operations and global B2B services, ensuring minimal processing.

2. Why We Process Your Data
We process data to:

• Operate and maintain www.cooka.co.uk and cookagroup.com, ensuring seamless functionality.

• Fulfill inquiries, quotes, samples, or contracts (e.g., for engineers or distributors).

• Deliver newsletters or updates with your explicit consent.

• Analyze anonymized usage for statistical insights, improving our services.

• Ensure security, detect misuse, and comply with PIPL and CSL obligations.

• Support logistics, leveraging the Shenzhen-Zhongshan Link for efficient global delivery.
  Processing aligns with PIPL’s lawful grounds (e.g., consent, contract necessity), with transparent user notification.

3. Your Rights
Under PIPL and applicable laws, you have the right to:

• Be informed about data collection and processing.

• Access your personal data.

• Correct inaccurate or incomplete data.

• Delete your data (subject to legal retention requirements).

• Restrict or object to processing.

• Request data portability.

• Withdraw consent at any time.

• Lodge complaints with China’s cybersecurity authorities.
  To exercise these rights, contact us at cookagroup@gmail.com or +86 13823943322. We respond within 30 days, ensuring compliance with Chinese and international regulations. Global clients, including those in North America and Europe, benefit from these protections.

4. Data Sharing and Transfers
We may share data with:

• Service Providers: Trusted partners (e.g., hosting, analytics, payment processors) under PIPL-compliant agreements.

• Logistics Partners: To fulfill orders, enhanced by the Shenzhen-Zhongshan Link’s efficiency.

• Legal Authorities: If required by Chinese law (e.g., PIPL, CSL) or to protect our rights, safety, or prevent fraud.
  Data may transfer internationally (e.g., to North America/Europe for client inquiries) with PIPL safeguards, including user consent, encryption, and secure protocols. We do not sell or misuse your data, adhering to ISO-27001-aligned standards.

5. Cookies and Tracking
We use:

• Essential Cookies: For site functionality (e.g., navigation, form submissions).

• Analytics Cookies: Optional (with consent) to track anonymized usage trends, supporting our Zhongshan-based R&D.
  Manage preferences via our cookie banner, as required by PIPL. Disabling cookies may limit some site features. Device data is anonymized to protect your identity.

6. Security
Our 4,700m² Zhongshan facility employs robust security, including encrypted servers, access controls, firewalls, and regular audits, aligned with ISO-27001 and CSL requirements. While no online system is fully secure, we minimize risks of unauthorized access, use, or breaches, ensuring your data’s safety.

7. Third-Party Links
Our websites may link to third-party sites (e.g., industry partners, logistics providers). We are not responsible for their privacy practices. Review their policies before sharing data, as Cooka cannot control external platforms, prioritizing your safety under PIPL.

8. Legal Disclosure
We may disclose data to comply with Chinese laws (e.g., PIPL, CSL), respond to subpoenas, protect our rights, ensure safety, investigate fraud, or meet government requests. Disclosures are transparent and limited to legal requirements, safeguarding your trust.

9. Data Retention
We retain personal data only as long as necessary for the purposes outlined (e.g., contract fulfillment, legal compliance). Under PIPL, data is securely deleted or anonymized when no longer needed, unless required by Chinese law (e.g., tax records).

10. Children’s Data
Our websites are not intended for individuals under 16. We do not knowingly collect children’s data, complying with PIPL’s protections for minors. Contact us if you believe such data was collected inadvertently.

11. Contact Us
For questions, rights requests, or concerns, contact:

• Email: cookagroup@gmail.com

• Phone: +86 13823943322

• Address: Room 502, 306, Building 2, No. 39 KeJiDong Road, Torch Zone, Zhongshan, Guangdong, China 528437

• Chinese Address: 地址：中国广东省中山市火炬区科技东路 39 号 2 号楼 306 室 528437
  We respond promptly, upholding Cooka’s commitment to innovation and integrity.

12. Updates
This policy may be updated to reflect legal, operational, or technological changes. Updates will be posted on www.cooka.co.uk and cookagroup.com, with notice via email or site banners. Continued use after updates implies acceptance. Last updated: June 15, 2025.

Cooka Technology Privacy Policy

Effective Date: June 12, 2025